Intended for healthcare professionals
US MEGADYNE™ MEGA SOFT™ Replacement Program Request Form
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Thank you for your interest in the MEGADYNE™ MEGA SOFT™ Replacement Program. Please complete the form in its entirety no later than June 15, 2025. This replacement program is specific to US customers only and this replacement program is not applicable to the veterinary market.
With your consent, we will use the information you provide to fulfill your request in accordance with our Privacy Policy
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Eligible MEGA SOFT Universal and Universal Plus Products
Product Name Product Code UDI Pad-Printing Artwork Expiration Date
MEGADYNE™ MEGA SOFT™ Universal Patient Return Electrode 0845 10614559103906 > 0.35 kg (0.8 lb) Mar. 2025 - Jan. 2027
MEGADYNE™ MEGA SOFT™ Universal Dual Patient Return Electrode 0846 10614559104248 > 0.35 kg (0.8 lb) Mar. 2025 - Jan. 2027
MEGADYNE™ MEGA SOFT™ Universal Plus Patient Return Electrode 0847 10614559104842 > 0.35 kg (0.8 lb) Mar. 2025 - Jan. 2027
MEGADYNE™ MEGA SOFT™ Universal Plus Dual Patient Return Electrode 0848 10614559104859 > 0.35 kg (0.8 lb) Mar. 2025 - Jan. 2027
Enter the Product Code, Serial Number, and Expiration Date for each eligible MEGA SOFT Patient Return Electrode at your hospital that you are requesting a replacement for. Select the (+) button to add additional product.
Product Code * Serial Number * Expiration Date * Action
Please provide a No Charge PO# that can be utilized to track and accept the replacement product. The replacement product will be provided at no charge to the hospital.
Can you accept partial shipments of an order? *
Replacement Program Details
  • Replacements will be available in limited quantities; therefore, it is important to note that some replacement requests may not be fulfilled due to limited manufacturing capacity and time to product expiration.
  • All replacement requests must be submitted by June 15, 2025, to be eligible for the replacement program.
Next Steps
  • You may continue to utilize your current MEGA SOFT Patient Return Electrode according to the updated instructions for use on patients age 12 years and older.
  • Do not destroy or return your eligible MEGA SOFT Patient Return Electrode until contacted by MEGADYNE.
  • MEGADYNE will reach out to the contact provided above to coordinate the replacement once your replacement product is available.
For additional questions regarding the replacement program, please contact MegaSoftReplacement@its.jnj.com
If medical engagement is requested, please have the Healthcare Provider submit the request using the Medical Information Request website: https://www.jnjmedtech.com/mir.